We are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the new General Data Protection Regulation (‘GDPR’) that came into effect in the EU on May 25th 2018.

We only collect information about you to allow us to process your order and permit a more streamlined ordering service for any future orders. We will only email you about your order if we need to or to tell you that it is being shipped. We will not e-mail again in the future unless you have given us your consent (you can only do this by signing up to the Duke Special mailing list)

The type of information we will collect about you includes:

your name
address
phone number
email address

We will never collect sensitive information about you without your explicit consent and we never hold credit or debit card details on our site.

You can check the information that we hold about you by logging on to your account. If you find any inaccuracies you can delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We will never pass any of your information onto any third party.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.